Process Improvement & Implementation
As circumstances change and new tools become emerge, many companies can benefit from re-evaluating and redesigning existing internal processes. HCCG has spent years supporting clients in optimizing internal structures and workflows with experience ranging from examining and updating CRM strategy to developing comprehensive inventory transition plans. We combine previous takeaways with quantitative research and expert opinions while working closely with internal teams to generate key operational decisions for your company.
Related Modules
Market Entry & Expansion Strategy
HCCG can assess potential entry strategies and marketing channels, segment and quantify potential market, and identify market entry best practices.
Business Model Analysis
HCCG can recommend avenues to increase revenues and reduce costs, compare industry KPIs, and create case studies of competing business models.
Data Collection & Analysis
HCCG can aggregate data on targeted variables, process and clean data sets, and perform analytics on the data set to provide relevant conclusions.
Competitor Analysis
HCCG can conduct case studies into relevant competitors and compare competitor practices with current client practices.
“We’re in full pursuit of the Site 1 to Site 2 transition, following the hybrid approach prescribed by your team. Beyond the strategy of these specific projects, you leave with us a scalable approach to the growing list of supply chain related projects we have planned over the next several years.”
— Ferrero
Prior Scopes of Work
Supply Chain Transition
As part of their growth initiative, the Client built a new distribution network through recent acquisitions and sought to transition customer shipments from their four old, existing distribution centers (DCs) to the new ones. The Client’s supply chain team retained HCCG to develop a transition plan for two new DCs that minimizes risks to operational ability, transition costs, and excess temporary inventory.
Rollout Strategy
HCCG created a full-scale rollout strategy for the Client’s new college-focused dating app by testing specific marketing tactics on the ground on Ivy League campuses. The engagement culminated in a report evaluating the results from the implementation period in order to provide the Client with real-world outcomes to consider when rolling out the app across the country.
Data Process Improvement
HCCG proposed a strategy for creating separate, design-specific data channels. The team provided information on the types of data the Client could expect from implementing the proposal, including into the final deliverable a discussion of “stakes” and potential insights that the Client could find in the data, providing both a data-collection strategy and a justification for its implementation.